Mission Guild Studio - Ordering Details - Furniture and Decor - Mission and Arts & Crafts

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Ordering Details & Policies


Mission Guild Studio

We offer a wide variety of our offerings at in person exhibits & shows.
Shows & Events

We Have Retail Gallery Shops Located
- On The Historic Roycroft Campus -
At The Following Locations

- 37 South Grove Street, East Aurora, NY -
*Inside the Roycroft Antiques Building, up the 1st set of stairs then to your right.

Inside The Roycroft Copper Shop & at the Historic Roycroft Inn
31 & 40 S Grove St, East Aurora, NY 14052

Mission Guild Offerings Are Also Available At:
The School House Gallery
:: An Exclusive Roycroft Awarded Artisan Gallery ::
1054 Olean Rd, East Aurora, NY

*Please Note, Our Galleries and Shops All Vary & Do Not Feature
Every Selection Shown Within The Online Catalog or At Our Shows.
Web Catalog Orders May Be Placed Online or By Phone.

:: The Above Retail Locations Are Open Daily ::
Many Unique & One of a Kind Mission Guild Offerings,
Framed Tiles, Decorative Loose Tiles, Fine Jewelry Selections
Framed Prints and Select Furnishings Are Available Daily
At the Gallery Shops On The Historic Roycroft Campus


Questions???
Email Mission Guild Studio
missionguild@stny.rr.com

Email is always the Fastest method of reaching us,
We also prefer that any orders be paid for Online via the web
shopping cart or via a secure online invoice link that we can email to you.

To Speak With Us By Phone Please Call
Our Studio Office At:
607-433-2373

If You Wish To Speak With Us By Email, Phone or To Contact Us By US Mail
Please Note Our Studio Office Phone & Ship to / Mailing Address Below:
(Our Office Mailing Address Differs From The Gallery & Shop Locations Above)

Mission Guild Studio Office
PO Box 622
Mount Vision, New York 13810
Office Phone: 607-433-2373
Click Here To
Email US With Any Questions>


:: About Our Offerings ::

Each Mission Guild Studio Selection is Unique to Itself...
No Two Handcrafted Works Are Completely Identical.
Each Offering From Our Studio is a Work Of Art.


- Our Wood Finish -
Our Furniture Has A Historic, Arts & Crafts Era, Hand Rubbed Finish.
- Each Selection Is Artisan Crafted –
No two selections are completely identical.
Due to the nature of our work
natural wood grain patterning and
finish tonality will vary from piece to piece.
The age of the wood used, grain and natural porosity
can all influence color tonality throughout a piece.
The photos featured online are of prior works created, but now sold.
Throughout the year different versions of selections shown may be created.
- Please Email Us Regarding Availability -

- Our Tiles & Pottery -
~ Tile Sizes, Glaze Colors and Creation Notes ~
*Important Information About on Our Handmade Tiles & Art Pottery:
Our handmade clay tiles originate at the sizes noted but will
Shrink during both the air drying and kiln firing processes.
The tile shrinkage will allow room for installation and grouting.
Shrinkage is approximately 10-12% and can vary based on the glaze color & tile design chosen.
Handmade tile sizes, edge and body thicknesses, shapes and glaze colors/tones may vary from piece to piece.
Each Selection Is Artisan Handcrafted; Photos Shown Are Examples Of Our Prior Designs, Which We Created.
Each Offering From Our Studio is a Collectable Work Of Art; No Two Pieces Are Completely Identical.

Please Email Us If You Have Any Questions

:: Lead-Times Do Apply To All Orders ::

- Tile & Pottery Uses -
Our handmade art pottery is unique, decorative & collectable, it is not guaranteed to be water tight. We do not recommend putting
water directly in our vases, bowls, etc. If you would like to use our selections for displaying fresh flowers or
plants, we recommend that you use a sealed/protective liner inside the pottery selection. We would also suggest
the use of a drip catch/dish underneath the selection in order to protect your furniture from any possible water
damage. Our pottery and tiles are works of art… to be enjoyed for generations. Extreme temperature changes, freeze
and thaw, may cause damage to any work of art. Unless stated in the items description our pottery is not
considered a food safe product. Our tile is not suitable for extremely wet environments.
- Contact Us With Any Questions -


Payment Policy:

Payment For Your Purchase is Gladly Accepted By:
Visa, MasterCard, American Express, Discover or PayPal.
Payments Made Online Through Our Web Site Are Always Charged
The Complete Total, Including S/H Fees, When The Order Is Placed.
You do not need to have a PayPal account to order online via our web site;
You Have The Option Of Processing Without A PayPal Account During Checkout.
All of our selections are considered custom orders and
are created or finalized following the order's receipt.
Due to the nature of our specialized business
All Sales On Line or Off, All deposits & All Down Payments Are Final.


Please ask all questions in advance of ordering.

*Your Online Web Purchases Are Paid For In Full When The Order Is Placed:
*Please note, all Web Cart/Online Sales are automatically charged the complete total
for the order, including shipping and handling fees, at the time of purchase.
Lead-Times For Creation & Shipping Do Apply To Each Order. All Sales Are Final.

- Please contact us with any questions, especially those pertaining to the "Holiday Gifts" or other "Special Occasions" -

Shipping:
The utmost care and attention is given to the packaging and shipping of all
our offerings at the studio, however we can not be responsible for the handling
or loss of our packages by the carrier (UPS, USPS, FEDEX, Freight Carriers, etc).
The recipient of the order must assume all responsibility in
filing any claim for damages or loss in shipping if necessary.
Carriers will expect to see the original box and all of the original
packaging materials in order to file any claims for damages.
The customer is responsible for the costs of all shipping
and handling fees on packages returned to or sent from our studio.

Please Note, Our Prices Do Not Include the Shipping and Handling Fees.
Shipping and Handling Fees as well as Sales Tax Are Calculated For You During Checkout.
We do purchase insurance through the carrier for your shipment and that fee
will be included in your cost. Insurance will not be waived.
Sales Tax applies to All New York Customers.


Lead-Times

When will my order be completed ? ? ?

As policy Lead-Times or "Creation Times" for orders to be completed and shipped
will vary depending on the Item or Items being ordered as well
as the current schedule of Orders & Obligations at the studio.
Items marked: *Available Now are available sooner and are
shipped out from the studio within approximately 10 business days.
*Available Now Items Needed For The Holiday Gift Giving Season will usually
be Packaged and Shipped Out ahead of our normal schedule whenever that's possible.
If a Jewelry selection is needed asap we ask that you please contact us
Prior to purchasing in order to discuss an expedited shipping possibility.
~ You may always contact us in advance of ordering to receive an idea of an items lead-time ~

*Please note: Concerning Lead-Times...

As a "Dual" Artisan Operated Studio
There are numerous factors which affect the time frames necessary
to create our studio offerings. Due to the Intricate and
Artistic nature of our work there are no guaranteed lead-times for creation
on your order only approximates. These "approximate"
lead-times may be subject to increase or decrease due to any
number of circumstances. Please remember, we are an
Artisan operated studio, creating your selections by hand.
We are not a mass production factory with a stockpiled inventory
or multitude of employees handling different aspects of the production.
Only One to Two artisans will actually create your order.

Can you give me a ball park idea on the Lead Times ?
- Framed Works requiring a lead time will tend to have an approximate 12-15 week lead-time for creation.
- Our furnishings may require an approximate 6-12 month time frame for creation, depending on the selection(s) being ordered.
- Tile Murals & Giant tiles (unframed or framed) will lean toward a 12-15 week lead-time as the norm.
- Smaller tile orders in smaller quantities (unframed) will have smaller lead-times from those noted above.
Many times small tile orders (unframed) will lean towards 7-10 weeks depending on the items(s) being ordered.
We will gladly provide you with a lead-time estimate for an order if you wish to email
us with the items of interest including quantity in advance of placing the order.


We accept new orders daily so lead-times will vary depending on the item(s) being ordered
as well as our current studio work load and exhibit schedule.
If you wish to place an order with the intent of having
the order received in time for a special event such as a birthday,
wedding, holiday, etc. you should always contact us in advance
of placing the order to discuss the order details and desired date of
your order's arrival. This will assure a smooth transaction for all of us.

We will always supply our clients with the "approximate" lead-time estimate for
the creation and completion of their order when the order is placed.
An order is completed when it is completed... and is worth the wait.

Feel free to inquire.




The MISSION GUILD

Contact Information:

- Please Feel Free to Contact us with your Questions -
Email Mission Guild Studio
missionguild@stny.rr.com
Office Mailing Address:
Mission Guild Studio Office
Mission Guild Studio
PO Box 622
Mount Vision, New York 13810
607-433-2373 Phone & Fax

*Please Note:
We participate in a variety of "In Person" Shows & Exhibits
open to our clients and “to be” clients throughout the year.
Numerous offerings are available at these events, many more than are available online.
- click here for our upcoming exhibit listings -

We Do Not Offer a Walk In Studio Or Retail Store
At Our Private Office Address In Mount Vision, New York,
However We Do Offer A Number Of One of a Kind Works For Purchase
At Historic Galleries & Shops Located In East Aurora, NY


- Many Mission Guild Selections Are Also Offered For Sale Year Round At The Following Historic Roycroft Locations: -

Roycroft Campus Antiques Shop & Gallery (37 S Grove St, East Aurora, NY) - Phone: 716-655-1565

The Copper Shop Gallery (31 S Grove St, East Aurora, NY) - Phone: 716-655-0261

The School House Gallery (1054 Olean Rd, East Aurora, NY)





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